Pick up locations vary.
Sightseeing van tours pick up at Director’s Park in downtown Portland, Oregon (see bottom of this page for picture). Wine tours can pick up at various locations. Let us know where you're staying when you book. Walking tours pick up at the milepost sign at Pioneer Courthouse Square, across from Pioneer Courthouse (see bottom of this page for picture).
The pick up location will be listed in your email confirmation. When in doubt, call our office at 503-208-4768.
Our primary vehicles are Ford Transits, with high ceilings and large windows, which are lightly tinted for your comfort. These vehicles accommodate 13-15 passengers, though we try to keep a few seats free in order to maintain some flexibility in seating. All vans are clean, well-maintained, and climate controlled. Look for a white shuttle with a "Peak Tours and Transit" sign on the side.
Please see our van description above. Seating is generally first come, first served, but we try to accommodate any special needs, so please be prepared to be flexible so we can make the entire group as comfortable as possible. Please let us know if you have a specific request.
On van tours longer than 4 hours, we will provide a meal. On van tours shorter than 4 hours, we have water and snacks available upon request. We ask that you not eat or drink anything other than water inside the van.
Dress for the weather. Our van tours are climate controlled, but we stop at points of interest along the way, where you can step outside and take in the view.
There will be at least one opportunity to use the restroom during the course of each walking tour and each van tour. If there is an urgent need, please bring it to the attention of the tour guide, and we will do our best to find a place to stop.
Gratuities are NOT included in the price of your trip, and your tour guide will appreciate tips for exceptional service. For your convenience, most of our guides accept cash, Venmo, and PayPal.
If you are running late for a tour, we ask that you text or call our office as soon as possible at 503-208-4768 to let us know. There are many factors to consider, and we will decide what to do on a case by case basis.
In general, we do not offer make-up opportunities for missed tours, and we do not offer refunds for missed tours.
We will follow CDC guidelines in regards to Covid protocols for businesses. At this time, there are not Covid checks before boarding. We ask that any individual who is feeling symptomatic stay home, and we support mask wearing for those who feel more comfortable wearing them. Your tour guide will not come to work if feeling ill and will choose whether or not to wear a mask.
Each tour is different, and you can send an email about specific tours, but we can generalize here. All van tours stop at points of interest along the way, where there is a little walking on easy terrain. You can always opt out of the walking and stay with the van. The walking tours will list approximate walking distances in the details, and all walking tours are on paved walkways.